Trafalgar Carpets & Beds
UK GDPR Compliant  ·  Data Protection Act 2018

Privacy Policy

Effective: [Insert Date]
United Kingdom
UK GDPR Compliant
Our Commitment

Your Privacy, Our Promise

We handle your personal data responsibly, securely and transparently — always.

Data Security
Your data is encrypted with SSL and processed only through trusted, secure payment providers. We never store full card details.
No Data Selling
We do not sell or rent your personal information to any third party. Your data is used solely to serve you better.
Your Rights
Under UK GDPR you have full rights to access, correct or delete your data. We make it easy to exercise those rights.
Marketing Choice
We only send marketing emails if you opt in. You can unsubscribe at any time — instantly, with one click.
Section 01
Who We Are

Trafalgar Carpets & Beds is a UK flooring and bed retailer supplying carpets, vinyl flooring, laminate flooring and beds nationwide. We are committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact our Data team: support@trafalgarcarpetsandbeds.co.uk  ·  United Kingdom

Section 02
What Information We Collect

We may collect the following types of personal information when you interact with our website or place an order.

Information You Provide Directly

Full name
Billing and delivery address
Email address
Telephone number
Order details and preferences
Payment information (processed securely via payment providers)

Information Collected Automatically

IP address
Browser type and device information
Website usage data and page visits
Cookies and tracking information
Section 03
How We Use Your Information

We use your personal information only for legitimate business purposes directly related to serving you as a customer.

Process and fulfil your orders
Arrange delivery of carpets, flooring and beds
Provide customer support
Send order confirmations and delivery updates
Improve our website and services
Prevent fraud and maintain security
Send marketing emails (only if you explicitly opt in)

We do not sell or rent your personal information to third parties. Your data stays with us and trusted service providers acting on our behalf only.

Section 04
Payment Security

All payments are processed securely through trusted, industry-standard payment providers. Trafalgar Carpets & Beds does not store your full card details on our systems at any point.

Our website uses SSL encryption (indicated by the padlock in your browser) to protect all personal data transmitted between your browser and our website.

PCI Compliant: Our payment processing follows industry PCI-DSS standards. Your card details are handled directly by our payment provider, never by our servers.

Section 05
Sharing Your Information

We only share your data where strictly necessary to deliver our service to you. We may share limited data with the following categories of trusted third parties:

Delivery companies — to arrange shipment of your order
Payment processors — to handle your payment securely
IT and website service providers — to maintain our platform
Legal authorities — if required by law or court order

All third-party partners are required to process your data securely and in full accordance with UK data protection laws. We do not permit them to use your data for their own marketing purposes.

Section 06
Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how visitors use our site.

We use cookies to:

Improve website functionality and performance
Analyse website traffic and visitor behaviour
Remember your preferences and cart contents
Deliver relevant advertising

Managing cookies: You can manage, restrict or delete cookies at any time through your browser settings. Note that disabling some cookies may affect website functionality.

Section 07
Marketing Communications

If you subscribe to our newsletter or opt in to marketing at checkout, we may send you:

Special offers and exclusive promotions
New product arrivals and collections
Seasonal sales and events

We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.

Section 08
Data Retention

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected. We keep data to:

Fulfil and support your orders
Meet legal or accounting obligations
Resolve disputes and enforce our agreements

After this period, your data is securely deleted or anonymised. We never retain personal information beyond its necessary purpose.

Section 09
Your Rights Under UK GDPR

Under UK data protection law, you have the following rights in relation to your personal data. We are committed to honouring these rights promptly and without undue delay.

Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Ask us to correct any inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Object
Object to the processing of your data in certain circumstances.
Withdraw Consent
Withdraw consent to marketing or data processing at any time.
Right to Complain
Lodge a complaint with the ICO (Information Commissioner's Office).

To exercise any of your rights, please contact us at support@trafalgarcarpetsandbeds.co.uk. We will respond within 30 days.

Section 10
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. Any changes will be posted on this page with a revised effective date.

We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Significant changes to how we use your personal data will be communicated to you directly by email where we hold your contact details.

Privacy Questions?

We're Here to Help

If you have any questions about your privacy, how we handle your data, or would like to exercise your rights, our team is happy to assist.