Trafalgar Flooring & Beds
UK Nationwide  ·  Fast & Reliable  ·  Tracked

DeliveryInformation

We deliver premium carpets, flooring and beds across the whole of the UK — safely, reliably and at competitive rates.

UK Nationwide
Tracked Delivery
Fully Insured
Choose Your Day
SMS Notifications
Delivery Options
UK Wide
Delivery Coverage
3–7
Working Days
Live
Order Tracking
24/7
Support Available
Our Services

Delivery Options & Pricing

Transparent pricing with no hidden costs. Choose the delivery option that works best for your project.

Standard Delivery
£29.95
per order
  • 3–7 working days
  • Carpets, vinyl & flooring
  • Kerbside or front door
  • SMS tracking updates
  • Signature required

Best for standard flooring orders. Fully tracked from dispatch to delivery.

Most Popular
Free Delivery
FREE
on qualifying orders
  • Orders over £499
  • 3–7 working days
  • UK mainland only
  • Full tracking included
  • Priority handling

Free delivery automatically applied at checkout when your order reaches £499.

Express Delivery
£49.95
per order
  • 1–3 working days
  • Subject to stock & area
  • Nominated day available
  • Priority dispatch
  • Real-time tracking

Need it fast? Contact us to confirm express availability for your area before ordering.

Spend £499 or more to qualify for free delivery
Free delivery applied automatically at checkout — no code needed.
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The Process

How We Deliver Your Order

1
Place Your Order

Order online at any time. Orders placed before 2pm Monday–Friday are processed the same working day. Weekend orders are dispatched the following Monday.

2
Order Confirmed

You'll receive an email confirmation immediately after ordering. We'll check stock availability and prepare your order for dispatch within 1–2 working days.

3
Packed & Dispatched

Your flooring or beds are carefully packaged and handed to our specialist courier partner. Large carpet rolls require specialist vehicles to prevent damage in transit.

4
SMS & Email Updates

You'll receive SMS and email notifications with your tracking number once dispatched. Track your delivery in real time so you know exactly when to expect it.

5
Out for Delivery

Your driver will attempt delivery 8am–6pm, Monday to Friday. Please ensure someone is available to receive and sign for your order. Kerbside delivery for large items.

6
Received — Inspect & Enjoy

Please inspect all items before signing. Note any damage on the delivery documentation. We strongly advise not booking your fitter until your order has arrived and been fully checked.

Coverage

UK Delivery Zones

We deliver across England, Scotland and Wales. Delivery times and surcharges vary by location.

England & Wales
3–5 Working Days
Standard and express delivery available. Free delivery on orders over £499. Full tracking included.
Scottish Lowlands
5–7 Working Days
Delivery available with a small surcharge applied at checkout. Most postcodes covered — check at checkout.
Scottish Highlands
7–10 Working Days
Remote highland areas may carry an additional delivery surcharge. Please contact us to confirm availability.
Surcharge may apply
Islands & Remote
7–14 Working Days
Northern Ireland, Isle of Man, Channel Islands and Scottish islands — please contact us before ordering.
Contact us first
Greater London
3–5 Working Days
London and surrounding areas covered. Access and parking restrictions — please advise us in advance if applicable.
Accessories & Samples
1–3 Working Days
Underlay, door bars, accessories and free samples are dispatched via standard parcel courier across the whole UK.
On Delivery Day

Receiving Your Order

To help your delivery go smoothly, here's what to expect and how to prepare.

  • Kerbside delivery — Large carpet rolls and flooring pallets are delivered to your kerbside or ground-floor access point. Drivers cannot carry items upstairs or into flats.
  • Someone must be home — A signature is required on all deliveries. If no one is available, the driver will leave a calling card for re-delivery.
  • Arrange assistance — Large or heavy flooring orders may require a second pair of hands. We recommend arranging help in advance for large deliveries.
  • Inspect before signing — Carefully check all items before signing the delivery note. Note any damage immediately on the paperwork.
  • Don't book your fitter yet — We strongly recommend waiting until your full order has arrived and been inspected before confirming installation dates.
Problems & Returns

Damaged or Missing Goods?

We pride ourselves on safe, careful delivery. In the rare event of an issue, here's what to do.

  • Photograph everything — If goods arrive damaged, photograph the packaging and product before moving anything. This protects your claim.
  • Note damage on delivery — Write "Received Damaged" on the driver's delivery note before signing. This is essential for any claim.
  • Contact us within 48 hours — Report any damaged or missing items to our team within 48 hours of delivery. We'll resolve it quickly.
  • Do not cut or fit damaged goods — Once flooring is cut or installed, we cannot accept a return. Always inspect fully first.
  • Returns within 14 days — Unused, uncut goods in original packaging may be returned within 14 days. Collection charges may apply — contact us for details.
Common Questions

Delivery FAQs

Standard delivery for carpets and flooring takes 3–7 working days for England and Wales. Scotland may take slightly longer. Express delivery (1–3 working days) is available — please contact us to confirm availability for your area before ordering.

Free delivery is automatically applied to all orders of £499 or more delivered to UK mainland addresses. No discount code is needed — it's applied automatically at checkout. Orders below this threshold are charged at £29.95.

Yes. Once your order has been dispatched you will receive an SMS and email containing your tracking number and a link to track your delivery in real time. If you have not received tracking details within 3 working days of ordering, please contact our team.

If no one is available to receive your delivery, the driver will leave a calling card. A second delivery attempt will be made the following working day. If a third attempt is required, a re-delivery charge may apply. Please ensure someone is available on your chosen delivery day.

Our courier partners are contracted to deliver to kerbside or the nearest accessible ground-floor point. For safety and insurance reasons, drivers cannot carry large rolls or heavy pallets up flights of stairs. Please arrange to have someone help transfer goods from the access point.

We strongly recommend waiting until your full order has been delivered and thoroughly inspected before booking your fitter. Booking a fitter for the delivery date itself risks inconvenience in the rare event of any unexpected delays.

Order amendments or cancellations must be requested within 2 hours of placing your order by contacting our team. Once an order has been dispatched, it cannot be cancelled and the standard returns policy will apply.

Standard deliveries are made Monday to Friday between 8am and 6pm. Weekend and bank holiday deliveries are not available. Orders placed on a Friday after 2pm, Saturday or Sunday will be processed and dispatched the following Monday.

Get In Touch
Call Us
0116 XXX XXXX
Mon–Fri 9am–5:30pm
Email Us
info@trafalgar-flooring.co.uk
Reply within 24 hours
Visit Our Showroom
Leicester, East Midlands
5,000+ samples in-store
Track Your Order
Check Order Status
Use your order reference
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35+ Years Experience
UK Nationwide Delivery